Guide

AI receptionist for small businesses in the UK

If you’re on a job, with a client, or closed for the night, a ringing phone is a leaking bucket. For UK small businesses, an AI receptionist plugs the leak.

Who it’s for

Tradespeople (plumbers, electricians, builders), clinics and salons, agencies, and independent shops — any business where a missed call is a missed booking.

Setting it up

  1. Connect your website so Odette learns your services, hours and prices.
  2. Connect your Twilio (the phone number) and ElevenLabs (the voice) accounts — the wizard walks you through both, about 10 minutes.
  3. Choose the voice and greeting.
  4. Get a new UK number or forward your existing one.

You are live as soon as you have worked through it, and every call and message appears in one dashboard.

Is it legal?

Yes — with the right disclosure. See our note on AI call answering and UK law. Odette always tells callers it’s an AI assistant.

Never miss a call again

Meet Odette — your AI receptionist. Set up by you, 24/7, from a fraction of a traditional service.

Start free trial

Frequently asked questions

How much does an AI receptionist cost in the UK?

Odette starts at £19/mo — a flat software licence. You bring your own Twilio number and ElevenLabs key and pay them at cost, so there are no marked-up minutes. Traditional human answering services often cost far more.

Do I need to change my phone number?

No — you can get a new number or simply forward your existing line to Odette.

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