Odette for solicitors & law firms

Answering service for solicitors, lawyers & law firms

Fee earners bill by the hour — the front desk shouldn’t interrupt them, and a new-client call should never hit voicemail. Odette answers every call and captures the enquiry and its matter type; on Pro and above it transfers only what’s urgent.

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New enquiries are money

A conveyancing or family-law enquiry that reaches voicemail rings the next firm on Google. Odette answers on the first ring, 24/7, and captures name, number and matter details.

Screen without seeming rude

Odette politely filters sales calls and cold pitches, so the office phone stops being an interruption machine.

Confidential and consistent

Every caller gets the same professional greeting in your firm’s name. Messages arrive privately in your dashboard and inbox — not on a Post-it.

Hear the difference

How Odette answers for solicitors & law firms

Caller: “Hi, I need some advice about a property purchase — do you handle conveyancing?”

Odette: “We do — our team handles residential and commercial conveyancing. Can I take your name and the best number, and a little about the property, so the right solicitor can call you back today?”

Every message lands in your dashboard and inbox with name, number, reason and urgency.

Live call transfer to your team is included on the Pro and Business plans. On Solo, urgent calls are captured as priority-flagged messages instead — see pricing.

Questions

Do law firms use answering services?

Widely — legal is one of the biggest users of answering services because missed enquiries are high-value. Whether you call it an attorney answering service or telephone answering for solicitors, AI now does the same job 24/7 at a fraction of per-call bureau prices.

Can Odette take legal enquiries properly?

Odette captures the caller’s name, contact details, the nature of the matter and urgency, and can transfer genuinely urgent calls to a fee earner. It handles reception and message-taking only — never legal advice — so client matters always reach a qualified person.

Is it confidential?

Messages are delivered to your private dashboard and email. Calls are handled by your own dedicated AI agent, and you control data retention and deletion.

For solicitors & law firms: every call answered

Odette answers for solicitors & law firms from £19/month — 24/7 included.

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Don’t take our word for it — call Odette now: +44 330 912 3400

Also for: accountants & bookkeepers · estate & letting agents · pricing