Dental practice answering service
When a new patient rings and nobody picks up, they ring the next practice on the list. Your reception team is chairside, on another call, or gone home; Odette answers every call, captures callback requests and flags real emergencies. You know what one new private patient is worth to you — that is the arithmetic.
Why dental practices choose Odette
The 8am rush, handled
Monday morning brings simultaneous calls. Odette answers all of them at once — no engaged tone, no queue.
Emergencies triaged
Severe pain, swelling, a knocked-out tooth — Odette recognises urgency, follows your emergency instructions, and can transfer to your on-call number.
After-hours appointment requests
Patients ring after work. Odette captures who they are and what they need, so your team confirms bookings first thing.
How Odette answers for dental practices
Every message lands in your dashboard and inbox with name, number, reason and urgency.
Live call transfer to your team is included on the Pro and Business plans. On Solo, urgent calls are captured as priority-flagged messages instead — see pricing.
Questions
Can an answering service book dental appointments?
Odette captures appointment requests with the patient’s details and preferred times, delivered instantly to reception to confirm in your practice system. Direct diary booking is on our roadmap.
How does it handle dental emergencies?
You define the rule — it can transfer urgent calls straight to your on-call number, or take a priority-flagged message with the symptoms noted.
Does it work with our existing practice number?
Yes — keep your number and divert it (always, on-busy, or after-hours) to Odette. Nothing changes for patients.
For dental practices: every call answered
Odette answers for dental practices from £19/month — 24/7 included.
Start free trialDon’t take our word for it — call Odette now: +44 330 912 3400
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