Odette for private clinics & practitioners

Answering service for private clinics, GPs & practitioners

Patients ring before clinic hours, at lunchtime and after work — and every missed new-patient call is self-pay revenue ringing a competitor. Odette answers every call instantly, handles the admin, and keeps your team free for the patients in front of them.

Start free — 14 days See real costs

No more engaged tone

Peak-time call storms are answered simultaneously — every patient reaches a calm, helpful voice.

Out-of-hours done properly

Outside surgery hours it gives your out-of-hours guidance (including signposting emergencies to 999/111 exactly as you instruct) and takes messages for the morning.

Prescription & appointment requests

Routine requests become structured messages, not voicemail backlogs.

Hear the difference

How Odette answers for private clinics & practitioners

Caller: “Can I book a repeat prescription for my blood pressure tablets?”

Odette: “Of course. Can I take your full name and date of birth, and the medication name? I’ll pass this to the practice team, and they’ll have it ready in the usual time.”

Every message lands in your dashboard and inbox with name, number, reason and urgency.

Live call transfer to your team is included on the Pro and Business plans. On Solo, urgent calls are captured as priority-flagged messages instead — see pricing.

Questions

Is AI answering appropriate for a clinic?

For admin only — appointments, prescriptions, messages, opening hours — yes, and it never leaves a patient on an engaged tone. Odette never gives clinical advice or triages symptoms, follows your exact emergency instructions (including signposting to 999/111), and a human path is always available.

Can it handle after-hours medical calls?

Yes — you set the out-of-hours behaviour: your custom guidance, message-taking for routine matters, and transfer rules for anything you class as urgent.

Is patient information safe?

Messages go only to your private dashboard and nominated inboxes. You control retention and can delete call data at any time; see our DPA for processor terms.

For private clinics & practitioners: every call answered

Odette answers for private clinics & practitioners from £19/month — 24/7 included.

Start free trial

Don’t take our word for it — call Odette now: +44 330 912 3400

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