Record the type of enquiry and general area. Your team assesses the problem, price and availability.
AI reception for your business
Hands on the job. A first answer for the next caller.
Odette HQ collects the plumbing enquiry, general area and callback contact while you work. You assess the job and confirm availability when you follow up.
Turn the next unanswered call into a useful enquiry. AI Receptionist from $59/month before tax · 60 answered minutes.
A fictional example for your business
You have your hands full on a job.
“Could you call me about replacing a tap?”
Start with busy or unanswered calls where supported →- What reception collects
- The work requested, general area and a callback contact.
- What your team does next
- You assess the job and arrange the next step. Reception does not diagnose a fault or dispatch an emergency visit.
Collect the request without diagnosing the fault.
Do not promise an emergency attendance.
Use an approved urgent-call message; ordinary message capture must not be presented as emergency dispatch.
Keep commitments in your control.
The customer should hear that a callback is requested, not that an engineer or appointment has been confirmed.
Set up without starting from a blank page.
Add your business name and reception brief, complete the number requirements and test the line. Saved progress lets you continue later.
Your next step
Start with the calls you cannot take.
AI Receptionist starts at $59 monthly before tax with 60 answered minutes. Confirm your number setup, brief and handoff before changing customer calls.