Locksmith answering service
Someone locked out at 11pm doesn’t leave a voicemail — they ring the next locksmith on Google. Odette answers instantly at any hour and gets the address and the job; on Pro and above it puts genuine emergencies straight through to your mobile.
Why locksmiths & emergency trades choose Odette
Emergencies answered in one ring
Lock-outs, break-ins, snapped keys — answered immediately, address and callback number captured, then transferred to you per your on-call rules.
Win the job before your rivals wake up
Emergency callers hire whoever answers first. While competitors’ phones ring out at 2am, yours is answered — every time.
Daytime quotes, tidily taken
Lock changes, UPVC repairs, security upgrades — captured as structured messages with postcode and detail while you’re on a job.
How Odette answers for locksmiths & emergency trades
Every message lands in your dashboard and inbox with name, number, reason and urgency.
Live call transfer to your team is included on the Pro and Business plans. On Solo, urgent calls are captured as priority-flagged messages instead — see pricing.
Questions
Do locksmiths really need 24/7 answering?
Lock-outs are the definition of a 24/7 trade — night calls are urgent, high-value, and go to whoever answers first. AI answering covers every hour with no night-shift premium.
Can it transfer emergency calls to my van?
Yes — announced transfer: Odette tells you who’s calling and why, you press 1 to take it or 2 to have a message taken. Different numbers per day if you run a rota.
What does it cost for a sole trader?
From £19/month flat plus call usage at cost — under £50/month all-in for a busy line. One saved lock-out job usually covers several months.
For locksmiths & emergency trades: every call answered
Odette answers for locksmiths & emergency trades from £19/month — 24/7 included.
Start free trialDon’t take our word for it — call Odette now: +44 330 912 3400
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