Odette for physiotherapists & clinics

Answering service for physiotherapists, chiropractors & osteopaths

You’re hands-on with a patient for 45 minutes at a time — exactly when new patients call. A new patient is rarely one appointment, so a missed call is a whole course of treatment ringing your competitor. Odette answers every call, every time.

Start free — 14 days See real costs

New patients are your growth

A first-time caller is rarely a single appointment — it is a course of treatment. Odette captures their details and what’s troubling them, flagged as a new-patient lead.

In treatment? Covered.

Solo practitioners lose the most calls — you physically can’t answer. Odette covers every session, lunch break and drive between clinics.

Admin only, by design

Odette captures appointment requests, answers prices and opening hours from your website, and never gives clinical advice — anything clinical becomes a message for you.

Hear the difference

How Odette answers for physiotherapists & clinics

Caller: “I’ve done something to my lower back and can barely move — can I get in this week?”

Odette: “I’m sorry to hear that — let’s get you seen. Can I take your name and number, and whether mornings or afternoons suit? Initial assessments are £55, and the physio will confirm your slot directly, usually within the hour.”

Every message lands in your dashboard and inbox with name, number, reason and urgency.

Live call transfer to your team is included on the Pro and Business plans. On Solo, urgent calls are captured as priority-flagged messages instead — see pricing.

Questions

Why do physio clinics miss so many calls?

Treatment sessions run 30–60 minutes, and most clinics are one or two practitioners with no dedicated reception. Every session is a window where new patients ring a competitor instead.

Is it appropriate for a healthcare clinic?

Yes — Odette handles admin only: appointments, prices, hours, directions. It never gives clinical advice, and anything clinical is captured as a message with a callback flagged.

What’s a new patient actually worth?

Take your own session fee and multiply it by the number of sessions a typical course runs to. That is what one unanswered call can cost — and for most clinics a single recovered new patient covers Odette for the year.

For physiotherapists & clinics: every call answered

Odette answers for physiotherapists & clinics from £19/month — 24/7 included.

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Don’t take our word for it — call Odette now: +44 330 912 3400

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