Odette for small businesses

Telephone answering for small businesses

You’re quoting, serving, delivering — and the phone rings again. Odette answers every call for your small business, takes proper messages, and only interrupts you when it’s urgent. From £19/month flat.

Start free — 14 days See real costs

Every missed call is a competitor’s gain

Callers who reach voicemail ring the next result on Google. Odette answers on the first ring, every time — including evenings and weekends.

Small-business prices, honestly

No per-call fees, no minute bundles. A flat licence from £19/month, with calls billed at provider cost price — a typical line runs under £50/month all-in.

Look bigger than you are

A consistent, professional voice answering in your business name — customers assume a full front desk, even if it’s just you and a van.

Hear the difference

How Odette answers for small businesses

Caller: “Hi, quick one — are you able to fit us in this week and what do you charge?”

Odette: “We can usually fit jobs in within a couple of days. Prices are on our site from £85, but let me take your name and number and the details — the owner will confirm a time and exact price within the hour.”

Every message lands in your dashboard and inbox with name, number, reason and urgency.

Live call transfer to your team is included on the Pro and Business plans. On Solo, urgent calls are captured as priority-flagged messages instead — see pricing.

Questions

What does a small business answering service cost?

Traditional services charge a monthly minimum plus a per-call or per-minute rate, so the bill rises with how busy you are — check each provider’s current pricing on their own site. Odette is a flat £19–£99/month licence, with call costs paid directly to the providers at cost — about £30/month of usage for a busy small-business line.

Do I need special equipment or a new number?

No. Keep your existing number and forward it (always, when busy, or out of hours), or buy a new number in your own Twilio account. Setup is a guided wizard, and the walkthrough video films every step of it.

What happens to the messages?

They arrive instantly in your inbox — sent from your own email address — and in your dashboard, with the caller’s name, number, reason and urgency. Download the whole call log as a CSV whenever you like.

For small businesses: every call answered

Odette answers for small businesses from £19/month — 24/7 included.

Start free trial

Don’t take our word for it — call Odette now: +44 330 912 3400

Also for: electricians · plumbers & heating engineers · pricing